Payment gateway integrations
Integrate payment providers, checkout flows, hosted payment pages, callbacks, payment status updates and customer account balance workflows.
API Integrations
Bespoke API integrations that connect business systems
WEBS Ltd builds custom integrations that connect websites, ecommerce platforms, payment gateways, EPOS systems, CRMs, databases and third-party services so business workflows run more efficiently.
API integration development
Connecting the systems your business relies on
Many businesses rely on several separate platforms. A website may collect enquiries, an ecommerce store may process orders, an EPOS system may manage stock, a payment gateway may collect money, and internal systems may hold customer, product or operational data.
Bespoke API integrations help join these systems together, reduce manual admin, improve data accuracy and create clearer workflows between the tools your business already uses.
Integration services
Custom API development for practical business workflows
API work can range from simple data transfers through to more advanced workflows involving authentication, validation, callbacks, reporting, logging and error handling.
EPOS and stock systems
Connect ecommerce platforms to EPOS systems, product databases, stock tools, pricing feeds and order fulfilment processes.
Order and product data
Sync products, categories, customers, orders, stock levels, prices, fulfilment data and ecommerce reporting between platforms.
Customer and CRM data
Connect enquiry forms, customer portals, account systems, CRMs and internal databases so customer records stay more consistent.
Supplier feeds and imports
Import supplier price lists, product catalogues, availability feeds, CSV data, XML files or API-based product information.
Dashboards and business tools
Build internal dashboards and admin tools using API data from multiple systems, helping staff monitor activity and make better decisions.
Example integration work
From simple syncs to custom business systems
API integration work is often about joining the gaps between existing systems. Sometimes that means pushing enquiry data into a CRM. Sometimes it means connecting ecommerce orders to an EPOS platform, importing supplier data, or building a custom customer portal around payment and account information.
The value is not just in making two systems communicate. The real value comes from making the workflow clearer, safer and easier to manage.
Examples include
- Online shop to EPOS integration
- Payment callbacks into customer portals
- Supplier product and price imports
- Customer record syncing
- Quote system to CRM workflows
- Membership or booking platform integrations
- Custom admin tools using API data
- Automated reporting from multiple systems
Technical considerations
When a plugin or off-the-shelf connector is not enough
Some integrations can be handled using existing plugins, apps or platform features. Others need custom development because the business rules, data structure or workflow are specific to the organisation.
Authentication
Securely connect to third-party services using API keys, OAuth, tokens, signatures or platform-specific authentication methods.
Data mapping
Translate fields between systems so products, customers, orders, payments or account records are stored in the right format.
Validation
Check incoming and outgoing data before it is accepted, processed or passed to another system.
Callbacks and webhooks
Handle payment responses, order updates, stock changes, account events and other real-time notifications.
Error handling
Log failures, capture API responses, flag issues and avoid silent problems that leave staff unsure what happened.
Retries and support
Build in practical support processes for failed requests, temporary outages, duplicated data or incomplete syncs.
Development process
A practical approach to integration projects
Understand the workflow
Review what currently happens, where the manual admin is, what data is needed and which systems need to communicate.
Check the API
Review available documentation, authentication, endpoints, rate limits, webhooks, data formats and known platform constraints.
Map the data
Define how records should match between systems, including products, customers, orders, payments, references and status values.
Build and test
Develop the integration with validation, logging and checks so the workflow can be tested safely before being used live.
Systems connected
Useful for websites, ecommerce platforms, portals and internal tools
Integrations are often most valuable when they sit between customer-facing websites and the internal systems staff use every day. This can include ecommerce platforms, payment systems, CRM tools, booking systems, membership databases, supplier feeds and custom business applications.
WEBS Ltd focuses on practical integrations that support real operational processes, rather than over-engineered systems that are difficult to maintain.
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Need help with a website or web system?
Get in touch to discuss your project, support issue or ongoing website requirements.