We have now contacted all customers and in some cases, performed the migration of tokens from our old partner account to the new one.
Due to the timescale demand on us, we needed to move ALL clients from the old portal to the new one, one-by-one! We were hoping to make a simple domain change to the old portal account, but instead, we needed to set-up a whole new one for the main company domain name webs.limited.
What should have been a relatively simple changeover from our original server domain name awebserver.co.uk to our main company domain webs.limited, turned out to be a bit long winded.
We have contacted all customers and for those for who we performed migrations on their behalf, we have posted support tickets in your accounts. This confirms new passwords, which we have had to reset for security reasons.
Thursday, September 22, 2022